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Published
September 6, 2024
Tagged with
Brand & creative
Customer experience
Behaviour change
Cultural insight
Innovation
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Labels are limited: A better approach to knowing people

"Gen Alpha are vain", "Boomers have ruined Facebook" and "Gen Z are difficult to work with".

Stereotypes aren’t as helpful as we think they are. Labelling audiences by demographics only ever tells us part of the story.

So what’s the alternative?

Watch the recording of our latest webinar to uncover better approaches to knowing people:

  • Discover how to disrupt conventional thinking.  
  • Determine new ways to understand your audience by looking at what makes them similar – and what drives them apart.
  • Delve into meaningful, fit-for-purpose groupings that will help you gain a competitive advantage.

Through the presentation, panel discussion and audience Q&A, you’ll learn to think differently and challenge traditional ways of thinking.

Webinar recorded Tuesday 3 September, 2024.

Complete the form to get access
Published
September 6, 2024
Contributed by
Tagged with
Behaviour change
Brand & creative
Customer experience
Cultural insight
Innovation
Summary
Colleen Ryan
Partner at TRA
Colleen Ryan, Partner at TRA, has a curious and strategic mindset fuelled by 40 years of experience in business across Europe, North America and APAC countries. With a fascination and deep understanding of what it is to be human, specifically applying principles from cultural sociology, social psychology, behavioural science and cultural analysis, she brings breakthrough insights to brand strategy, creative development and customer centricity.
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Terri Hall
Managing Partner, TRA Australia
Terri Hall is an insights leader passionate about putting people at the heart of decision making, driving better experiences and commercial success. She believes in using multi-disciplinary approaches to uncover deep, inspiring insights that foster transformative change.
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Mark Hobart
Managing Partner, TRA Melbourne
Mark Hobart, Managing Partner, TRA Melbourne, has over 20 years senior insights, brand and innovation experience. He has worked with some of the world’s most recognisable technology, services and FMCG brands including Vodafone, Mastercard, Mars, L’Oreal, Shell, KraftHeinz, Fonterra, Skype, Orange, Samsung, Coca-Cola, and Kimberly-Clark.​
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Andrew Gale
Head of Quantitative Practice
Andrew is passionate about data. Highly skilled in all facets of Quantitative research, advanced analytics, market sizing and financial analysis. Extensive experience in Financial Services, FMCG, Utilities, Telecommunications, Social research and Government projects. Andrew is exceptional in providing clients with the confidence to act based on a sound understanding of the opportunities and issues they face, including the financial implications.
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