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Published
July 16, 2018
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Brand & creative
Customer experience
Behaviour change
Cultural insight
Innovation
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Understanding behaviour with data analytics

New knowledge out of the behavioural sciences shows that individuals act in a certain and then post-rationalise those behaviours with attitudes. What people say they do, and what people actually do are often two very different things, meaning we can no longer rely on traditional research methods.

Antony Ede shares how organisations can use the vast amounts of data at their fingertips to truly understand behaviour and unlock opportunities for growth.

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Published
July 16, 2018
Contributed by
Tagged with
Behaviour change
Brand & creative
Customer experience
Cultural insight
Innovation
Summary
Antony Ede
Partner
Antony is a Partner at TRA Labs, the co-founder of Tracksuit and Zavy and Director at TRA Group. TRA Labs is an award winning venture studio which creates SaaS businesses in the res-tech space, combining machine learning/AI, human behaviour and design.
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